Just Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.
When comparing Just Energy and TXU Energy for your home or business in Texas, it's essential to consider various factors like plans, rates, customer service, and renewable options. Just Energy offers competitive rates and a notable focus on sustainability, making it an attractive option for those looking for green energy solutions. Their cheapest plan, Basics PTC - 60, is priced at 15.9¢/kWh. However, Just Energy's customer service ratings are lower, which might be a concern for some consumers.
On the other hand, TXU Energy excels in customer service and reliability, boasting high ratings in these areas. They also offer the same lowest-priced plan as Just Energy at 15.9¢/kWh but tend to have higher overall rates and fewer renewable energy options. TXU Energy's excellent customer service and high Public Utility Commission (PUC) rating make it a strong contender for those prioritizing reliability and customer support.
In conclusion, if you prioritize lower rates and sustainability, Just Energy might be the better choice. However, if top-notch customer service and reliability are more important to you, TXU Energy stands out as the superior option. Consider your specific needs and preferences to make the best decision for your energy provider.
I don't know anything right now thT why my review is this as of right now
The sales rep Marie was very professional and knowledgeable and I was actually feeling down and she made the rest of my day PLEASANT #keepher♥️
Great deal save at night
I am not going to give a 1 star review just because I am unsure of their actual service. I am upset because I was approached at Kroger and was told I will just receive information via email about the service. When signing I noticed it said I am giving permission for them to start the service. I asked the sales rep and he said that it is only to have the information sent and you have 5 days to think about it. Now I am enrolled for their service, plus they make you sign on a Sunday so their office is closed. Due to this I do not trust this company and I will be calling tomorrow to cancel. I do not like being mislead. Read what you are signing and do not trust the sales reps
I would like to say that the representative for Just Energy that I spoke with on today was very informative very professional and when she compared the electricity cost Just Energy came out completely on top so this is why I chose to switch I look forward to a long long relationship with Just Energy
My TXU rep was Ana. I have to say she was wonderful! She was informative, patient, kind and knowledgeable! She went above and beyond to help me reduce my electric bill. Thank you, Ana! Give this lady a commendation from me TXU! And give her a raise!
Angel was very helpful and provided great, efficient assistance. Transaction was accomplished very quickly.
I like TXU been with them since 2013
Excellent service by both Clara M. and Elisa Hernandez. I really appreciate their Excellent customer service and pleasant nature.
Elisa was amazing she did everything she could to help me with my situation
