Champion Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.
Champion Energy is recognized for its commitment to sustainability, offering green energy options and efficient rates. Their customer service is highly rated, with a strong Public Utility Commission (PUC) rating, making them a reliable and environmentally friendly choice.
TXU Energy, a well-established provider, excels in customer service and reliability, boasting high PUC ratings. While their rates are typically higher and renewable options fewer, they provide dependable service and robust customer support.
Ultimately, Champion Energy is ideal for those prioritizing sustainability and affordability, while TXU Energy is better for those seeking superior customer service and reliability.
Customer representative was very helpful. Excellent service.
Champion is price competitive and it was easy to set up new service
I just renewed after 2 years with this company on a plan that made it affordable for seniors. Not much is affordable these days. This company is! My lowest bill was under 60 and during the heat wave of 2023 my highest bill was under 200 while everyone else was paying upwards of 500 or more. I renewed at even a lower rate this time around. They are definitely a company worth checking out!!
I received courteous and efficient service over the phone when I called to start service at my new home. Thank you!
It's contract renewal time and my CSR (Riah) was absolutely amazing!!! She was very thorough and patient with me and explained my options clearly. By far the best experience I have had with Champion Energy.
My TXU rep was Ana. I have to say she was wonderful! She was informative, patient, kind and knowledgeable! She went above and beyond to help me reduce my electric bill. Thank you, Ana! Give this lady a commendation from me TXU! And give her a raise!
Very helpful
The process of contracting with TXU was easy and very well guided.
Dianna V was awesome and very informative
Online chat is easy to use and very convenient. We get busy in our daily lives and our electric contract expiration date slipped our minds. We were able to get on the TXU website and use their online chat. We had a new plan within a few minutes and slightly cheaper than our current plan. Walter Fajardo was our chat representative and found us an affordable plan with savings! He also offered added coverage that was a great benefit to have at low cost. We checked online for a better deal through other service providers, leaving us confident to choose TXU.
