Just Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
Reliant is a big brand in Texas. They score highly in terms of customer service and their rates tend to be competitive but higher than other options.
Just Energy focuses on providing sustainable energy solutions with competitive rates, making it a suitable choice for environmentally conscious customers. However, it has received mixed reviews regarding its customer service, with some customers reporting dissatisfaction with their experience. Just Energy holds a moderate Public Utility Commission (PUC) rating, reflecting an average regulatory performance.
Reliant Energy, on the other hand, is a well-established provider known for its reliable service and strong customer support. Despite generally higher rates, Reliant's consistent performance and robust service network make it a preferred choice for many. Their high PUC rating underscores their regulatory compliance and customer satisfaction. However, similar to Just Energy, Reliant has also faced some negative feedback concerning customer service issues, though these are less frequent compared to Just Energy.
In conclusion, if you prioritize green energy options and competitive pricing, Just Energy might be a more suitable choice. Conversely, if reliable service and strong customer support are more critical to you, Reliant Energy stands out as a better option. Both companies have strengths that can cater to different customer needs, making it essential to weigh these factors based on your personal priorities and preferences.
I was late for my bill, they gave my grace period of two days and the moment I called and apologized I made the payment and got it reconnected in less than an hour! Excellent customer care, highly recommend :)
Great company will really recommend it
They are ok when they work but our here at Cedar Creek Lake??? If the sun is shining, the power goes out. If it’s raining, the power goes out. Then you say ,” You need to Email us”. But the POWER IS OUT. You folks have inferior equipment and refusing upgrade. That’s YOUR FAULT.
Very easy and simple with their live chat agents
Happy appreciated the help today
I don't know anything right now thT why my review is this as of right now
Horrible Horrible first impression for a new customer! Wanted same day service, paid the deposit sent all requested documents MULTIPLE times! Still no electricity! Horrible! If you want same day service STAY AWAY! They will take ur money and leave you in the dark! Literally!
Great deal save at night
The sales rep Marie was very professional and knowledgeable and I was actually feeling down and she made the rest of my day PLEASANT #keepher♥️
I honestly regret having this company as my provider, customer service is not existent, the mobile app ALWAYS has a bug unable to make the payments in my busy schedule, when you call customer service the robot lady answers and it’s a very primitive cheap version of customer service very inefficient, if this company is not investigating in good quality of customer support imagine their services, be my guest, I hardly understand the Indian person when they answer, Taking my business somewhere else
