BKV Energy prioritizes green energy options, with a focus on innovative energy solutions and remarkable customer care.
TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.
When comparing BKV Energy and TXU Energy, both providers have their strengths, making the choice dependent on your priorities.
BKV Energy is known for its green energy initiatives and innovative solutions. It boasts high customer care ratings and competitive rates, with the cheapest plan being "Daisy 36" at 16.6¢/kWh. However, its Public Utility Commission (PUC) rating is lower.
TXU Energy, a well-established brand, offers exceptional customer service and reliability, with high ratings in these areas. Despite their traditionally higher rates and fewer renewable options, their strong PUC rating and excellent service make them a reliable choice.
In conclusion, choose BKV Energy for better rates and sustainability or TXU Energy for superior customer service and reliability. Consider your specific needs to make the best decision.
Just signed up last week so it’s hard to tell details about BKV. Signing up was easy and fast. They did everything to cancel my previous provider. Their website is very generic. Can’t track day to day usage so it’s difficult to estimate monthly usage. Previous provider was much more informational. When signing up can only use credit card for autopay. Wish ACH payment was available. Previous providers rates were too high. We’ll see how billing is when first one is received. It’s now been 3 months and the bills are half of what they would have been with my other provider. No hidden costs!! Once first bill was due, found out you can change your autopay preference to ACH option. Just doesn’t offer it when signing up. Work is also being done to the website to improve the customer information. BKV was definitely the right choice!!!
This is an early review since I only recently switched my electric service to BKV Energy but so far I'm well pleased. The switchover went smoothly and my new service began on the date I had hoped it would. The application process also went well and BKV has nice folks that can answer any questions you have and help you out if needed just by messaging them on their Facebook site. My first bill has been made available online and it sounds reasonable.
Just initiated fixed-term contract. Change over was straightforward and seamless. Fixed $ / kWh rate was lower than most competition and didn't include a base charge. Customer service responsive and helpful for startup.
So far so good. Have not received first bill yet.
A cost effective and efficient power solution for everyone.
My TXU rep was Ana. I have to say she was wonderful! She was informative, patient, kind and knowledgeable! She went above and beyond to help me reduce my electric bill. Thank you, Ana! Give this lady a commendation from me TXU! And give her a raise!
Very helpful
The process of contracting with TXU was easy and very well guided.
Dianna V was awesome and very informative
Online chat is easy to use and very convenient. We get busy in our daily lives and our electric contract expiration date slipped our minds. We were able to get on the TXU website and use their online chat. We had a new plan within a few minutes and slightly cheaper than our current plan. Walter Fajardo was our chat representative and found us an affordable plan with savings! He also offered added coverage that was a great benefit to have at low cost. We checked online for a better deal through other service providers, leaving us confident to choose TXU.
