Green Mountain Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
Reliant is a big brand in Texas. They score highly in terms of customer service and their rates tend to be competitive but higher than other options.
reen Mountain Energy is dedicated to providing renewable energy options, making it an excellent choice for environmentally conscious consumers. They offer competitive rates and have a solid reputation for customer service. Green Mountain Energy consistently receives high ratings for its sustainability efforts, making it a top contender for those prioritizing green energy solutions.
Reliant Energy, a well-established provider in Texas, is known for its reliable service and strong customer support. Despite generally higher rates, Reliant Energy has a high Public Utility Commission (PUC) rating, indicating solid regulatory performance. However, customer reviews are mixed, with some users reporting dissatisfaction with their service experience.
Green Mountain Energy:
Reliant Energy:
Green Mountain Energy receives praise for its commitment to renewable energy and reliable service. Customers appreciate the eco-friendly initiatives and competitive pricing. However, some reviews point to areas where customer service could improve.
Reliant Energy is lauded for its strong support network and consistent performance. While many customers report positive experiences with reliable service, others have faced challenges with customer support and billing transparency.
Choosing between Green Mountain Energy and Reliant Energy depends on your priorities. If sustainability and competitive rates are your main concerns, Green Mountain Energy is an excellent choice. However, if you value reliability and a well-established provider with a strong support network, Reliant Energy might be the better option. Both providers have distinct strengths, so consider your specific needs to make the best decision for your energy provider.
Good light company so far
Green Mountain has been my provider since I moved here from Florida. Couldn’t ask for a better provider of service starting from the consistent service and customer service care they are the best company in Texas . My entire family has them. Don’t change Green Mountain we appreciate you so much!
Excellent customer service. Quick time✅ no issues
The best Energy provider. Customer service agents are better than TXwho. They provide complementary gifts and alternative payments, payment options and even cater to people with hardship. Good job GME 👍👍👍
They provide clean renewable energy and excellent service.
Terrible service desk! If I had more hands, I'd give you three thumbs down.
I have been on the phone with a request for a new conection over the phone with a representative name ‘JOEL’ as we speak and he constantly puts me on hold for 30mins and comes back with nothing. I asked for a manager- guess what - puts me a even longer hold times. Its been over 1 hour 15 mins out of which 1 hour is the wait time. WHAT THE HELL IS WRONG WITH THIS COMPANY. I would like the higher management to reach out to me ASAP. HORRIBLE CUSTOMER SERVICE.
I recently had a really disappointing experience with Reliant Energy. Their customer service was poor, and I was constantly being transferred between different departments just to address billing and try to get better rates. It's frustrating that they couldn't offer assistance over the phone and insisted on doing everything online. I expected better service from such a big company. I do not recommend Reliant Energy.
I was late for my bill, they gave my grace period of two days and the moment I called and apologized I made the payment and got it reconnected in less than an hour! Excellent customer care, highly recommend :)
Average billing very misleading. Beware!! Read the fine print. Switched and now owe 1.3k to reliant. Will never use this service again.
